The second-hand marketplace Members Voice Anger Over Size Updates

Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.

The second-hand shopping app has updated its size classifications for female and kids' apparel failing to inform all users about the change.

Digital Channels Backlash

Numerous buyers and vendors are expressing on platforms saying Vinted listings now show a different size category than originally posted as a result of the reclassification.

The platform stated the revised method more closely matches comparable marketplaces.

They have suggested members to review their products and adjust the sizing manually if necessary, causing user dissatisfaction.

Measurement Approach Modifications

Before the change, the sizes had both one number and one letter, for instance S/8 or M/10.

The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.

With some products, the measurements have been reclassified - for example a size L used to be a 12 but currently displays as UK 16-18.

Member Stories

Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".

"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.

A different member, based in Glasgow, said garments she listed on Vinted with size 14 labels were displaying on the service as size 20–22.

"Should someone sized 20-22 purchase these they're going to be very disappointed," she stated.

Necessary Adjustments

Another shopper, based in Derby, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".

"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential for me since losing part of my income," she explained.

Marketplace Information

The platform boasts over 100 million users, with 18 million British users.

It has proved a popular alternative to second-hand platforms like eBay and Depop.

This represents another occasion when a surprising modification within the service has received backlash: last year, Vinted reversed a change regarding delivery choices following member complaints.

Frank Edwards
Frank Edwards

A tech strategist passionate about blending creativity with digital solutions to drive business transformation and innovation.